Privacy Policy

Effective Date: March 12, 2026

Start Auto Body (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our automotive services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

How We Collect Your Personal Information

We may collect personal information from you in several ways, including:

When you contact us by phone, email, or through our website
When you request a service estimate or schedule an appointment
When you complete a contact or service request form
When you opt in to receive SMS communications
Through cookies and analytics tools used on our website

We may also collect limited technical data such as IP address, browser type, and device information to improve website functionality and security.

What Personal Information We Collect

The types of personal information we may collect include:

Full name
Phone number
Email address
Vehicle information (make, model, year, repair details)
Service history and appointment information
IP address and browser information
Any information you voluntarily provide through forms or communications

We only collect information that is necessary to provide our services and communicate with you.

How We Use Your Personal Information

We use the information collected for the following purposes:

To respond to inquiries and provide customer support
To schedule and manage service appointments
To provide vehicle repair, maintenance, and customization services
To send service updates or appointment reminders
To improve our website and service experience
To comply with legal obligations

We do not sell or rent your personal information.

SMS Communications and Consent

By providing your phone number and consenting to receive SMS messages, you agree to receive text communications from Start Auto Body related to your services or inquiries.

These communications may include:

Appointment confirmations and reminders
Repair updates and service notifications
Customer service messages regarding your vehicle

SMS consent and phone numbers provided for SMS communication will not be shared or sold to any third party or affiliates for marketing purposes.

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply based on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at +1 (415) 902-5055.

Cookies and Website Technologies

Our website may use cookies or similar technologies to improve user experience and website performance.

Cookies may be used to:

Remember website preferences
Improve site functionality
Analyze website traffic

You may disable cookies through your browser settings, though some features of the website may not function properly.

How We Share Personal Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers only when necessary to operate our business, such as:

Website hosting providers
Communication platforms
Security or spam protection services

These providers are required to maintain the confidentiality and security of your information.

Data Security

Start Auto Body takes reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide services
Maintain service records
Comply with legal obligations
Resolve disputes and enforce agreements

Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data where applicable

To submit a privacy request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Updates to This Privacy Policy

Start Auto Body may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

We encourage users to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Start Auto Body
705 Comstock St Unit A
Santa Clara, CA 95054

Phone: +1 (415) 902-5055
Email: info@startautobody.com