Terms and Conditions

Effective Date: March 12, 2026

These Terms and Conditions (“Terms”) govern your use of the services provided by Start Auto Body (“Company,” “we,” “us,” or “our”). By scheduling services, requesting a quote, visiting our website, or communicating with us, you agree to these Terms.

If you do not agree with these Terms, please refrain from using our services.

Services Provided

Start Auto Body provides professional automotive services including but not limited to:

Auto Painting & Customization
General Auto Body Services
Mechanical Services
Routine Vehicle Maintenance

All services are performed based on customer requests, vehicle condition, and technician evaluation.

Estimates are provided based on visible damage and service requirements. Final costs may change if additional repairs or issues are discovered during the service process.

Estimates and Payments

All estimates provided by Start Auto Body are based on the initial inspection of the vehicle.

Additional repairs or parts may be required if hidden damage is discovered after service begins. Customers will be notified if additional authorization is required.

Payment is due upon completion of services unless otherwise agreed upon.

We accept approved payment methods including major credit cards, debit cards, and other forms of payment accepted at our facility.

Failure to pay for completed services may result in vehicle retention as permitted by California law.

Appointment Scheduling

Customers may schedule services by phone, email, or through our website.

We request that customers arrive on time for scheduled appointments. If you need to cancel or reschedule, please notify us as soon as possible.

Missed appointments or late cancellations may result in delays or rescheduling based on availability.

Customer Responsibilities

Customers are responsible for:

Providing accurate vehicle information
Removing personal belongings from the vehicle before service
Ensuring the vehicle is accessible and available for service

Start Auto Body is not responsible for personal items left inside vehicles.

Warranty Disclaimer

Start Auto Body strives to deliver high-quality repairs and services. However, warranties on parts or materials may be subject to manufacturer terms.

Unless otherwise specified in writing, services are provided “as is” without additional warranties beyond those required by law.

Customers will be informed of any applicable warranty coverage related to parts or services.

Limitation of Liability

Start Auto Body is not liable for:

Pre-existing vehicle damage
Mechanical failures unrelated to the services performed
Loss of personal belongings left in the vehicle

Our liability is limited to the cost of the services performed.

Communications and SMS Consent

By providing your phone number to Start Auto Body, you consent to receive communications related to your service requests.

These communications may include:

Appointment confirmations and reminders
Repair status updates
Service notifications
Customer service communications

SMS consent and phone numbers provided for SMS communication will not be shared or sold to any third party or affiliates for marketing purposes.

Types of SMS Communications

After consent is granted, you may receive messages regarding:

Service updates
Appointment reminders
Repair completion notifications

Example message:

“Hi [Customer Name], this is a reminder about your vehicle service appointment with Start Auto Body on [Date] at [Time].”

Message Frequency

Message frequency may vary depending on your service requests. You may receive approximately 1–5 messages per appointment or service interaction.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Opt-In Method

Customers may opt-in to receive SMS communications from Start Auto Body through the following methods:

Verbally during a conversation
By submitting an online form
By filling out a paper form

Opt-Out Method

You may opt out of receiving SMS messages at any time.

To stop receiving messages, reply “STOP” to any SMS message you receive.

For assistance, reply “HELP”.

HELP Response

If you reply HELP, you may receive the following message:

“For assistance, please contact Start Auto Body at +1 (415) 902-5055 or visit our website.”

Privacy

Your privacy is important to us. Any personal information collected through our website, phone communications, or service interactions is handled in accordance with our Privacy Policy.

We do not sell or share personal information with third parties for marketing purposes.

Changes to These Terms

Start Auto Body reserves the right to update or modify these Terms at any time.

Any changes will be posted on our website with an updated effective date.

Continued use of our services after updates indicates acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Start Auto Body
705 Comstock St Unit A
Santa Clara, CA 95054

Phone: +1 (415) 902-5055
Email: info@startautobody.com